Kapture 이용약관

Kapture Pro is our paid desktop app for macOS 14 Sonoma or later (Apple silicon or Intel) and for Windows 10 or Windows 11 (64-bit, x64). On Windows, setup may install Microsoft WebView2. You buy it from KUMO STUDIO LIMITED, and Stripe takes the payments for us. We never see or store your full card details.

Free trial

You can start one 14-day free trial of Kapture Pro from the app once you have confirmed your email address. The trial needs no payment details and never turns into a paid plan by itself: when it ends, Kapture Pro stops working unless you subscribe. If you subscribe during the trial, your subscription and first payment start straight away and any trial days left end.

Prices and payment

Kapture Pro costs £4.99 a month or £39.99 a year. Prices are in pounds sterling and include any VAT we have to charge. Your bank may charge a fee for paying in another currency.

Renewal

Your subscription renews automatically at the end of each month or year, and we charge the same payment method again, until you cancel.

You can switch plans in your account. Moving from monthly to annual starts a new yearly period straight away and charges the annual price less the unused part of your current month. Moving from annual to monthly takes effect when your paid year ends.

Price changes

We may change the price of Kapture Pro. We will email you at least 30 days before a new price applies to your subscription, and it applies only from your next renewal after that notice. You can cancel before then and you will not pay the new price. If the law where you live gives you more rights, you keep them.

Cancelling and refunds

You can cancel at any time in your account at kaptapp.com/account (Manage billing), or by emailing us. Cancelling stops the next renewal: Kapture Pro stays on until the end of the period you have paid for, and we do not charge you again.

14-day refund: if you change your mind, email us within 14 days of the first payment of your first Kapture Pro subscription and we will refund that payment in full and end the subscription. You do not need to give a reason. This refund is in addition to your statutory rights as a consumer.

These terms do not affect your statutory rights. After those 14 days, payments are not refunded for part-used periods, unless the law requires it, for example if Kapture Pro is faulty.

If a payment fails

If a renewal payment fails, Kapture Pro stays on for 3 days while Stripe tries the payment again and emails you. Update your payment method in your account. If the payment has still not gone through after 3 days, Kapture Pro pauses until it does. If every retry fails, the subscription ends.

Payment disputes

Please contact us before disputing a payment with your bank. We can usually sort out a problem faster, including with a refund. While a dispute or chargeback about a Kapture Pro payment is open, we may pause Kapture Pro on your account until it is resolved, because the payment for it is in question. If the dispute is withdrawn or closed in our favour, Kapture Pro comes back automatically. If the payment is reversed, that subscription ends, and you can subscribe again at any time. Nothing in this section limits your rights as a consumer, including your right to ask your bank to reverse a payment.

Your computers

One subscription covers up to 2 computers at a time. To use Kapture Pro on another computer, deactivate one in your account. Kapture Pro checks your subscription online at least once every 7 days and keeps working offline in between.

We may suspend or end Kapture Pro for someone who breaks these terms only where we have reasonable grounds, for example sharing a subscription beyond 2 computers or interfering with its licence checks. Unless the law, security or the nature of the breach prevents it, we will tell you first and give you a chance to put it right. This does not affect your rights as a consumer.

When Kapture Pro ends

Whether your trial or subscription ends, you cancel, or a payment fails, your access to Kapture Pro ends. Your screenshots stay on your computer as ordinary files, unchanged, and you can still open them without Kapture Pro. If you uninstall Kapture Pro and choose to remove its app data, your tags, notes, Collections and settings are deleted, but your screenshots are not.