关于本条款
当你使用 kaptapp.com、Chrome 版 Kapture 或 Kapture 账户时，适用本条款。本条款是你与 KUMO STUDIO LIMITED 之间的协议。KUMO STUDIO LIMITED 是一家在英格兰和威尔士注册的私人有限公司，公司编号为 08453597，注册办公地址为 Office 2, Tweed House, Park Lane, Swanley, Kent, BR8 8DT, England（以下简称“Kapture”或“我们”）。
你可以给我们发送邮件，或写信至我们的注册办公地址。
如果你是消费者，本条款的任何内容均不影响你的法定权利。如本条款与法律规定不一致，以法律为准。
Chrome 版 Kapture
Chrome 版 Kapture 免费提供。它通过 Chrome 应用商店 分发，安装时也须遵守 Chrome 应用商店 的条款。它如何处理信息，请参阅我们的隐私政策。
你的 Kapture 账户
通过 Kapture 账户，你可以在 kaptapp.com/account 登录，查看你的 Kapture Pro 许可证以及该许可证已在哪些设备上激活。你需通过我们发送到你邮箱的链接登录。账户没有密码，因此请妥善保护你的电子邮箱账户。
你必须年满 16 周岁才能创建账户；如果你所在地的法律要求更高年龄，则须达到该年龄。
如需注销账户，请使用账户中的电子邮件地址给我们发送邮件。注销账户不会删除你电脑上的任何内容。
Kapture Pro
以下 Kapture Pro 条款是本条款在各语言版本中的组成部分，目前仅提供英文版。
Kapture Pro is our paid desktop app for macOS 14 Sonoma or later (Apple silicon or Intel) and for Windows 10 or Windows 11 (64-bit, x64). On Windows, setup may install Microsoft WebView2. You buy it from KUMO STUDIO LIMITED, and Stripe takes the payments for us. We never see or store your full card details.
Free trial
You can start one 14-day free trial of Kapture Pro from the app once you have confirmed your email address. The trial needs no payment details and never turns into a paid plan by itself: when it ends, Kapture Pro stops working unless you subscribe. If you subscribe during the trial, your subscription and first payment start straight away and any trial days left end.
Prices and payment
Kapture Pro costs £4.99 a month or £39.99 a year. Prices are in pounds sterling and include any VAT we have to charge. Your bank may charge a fee for paying in another currency.
Renewal
Your subscription renews automatically at the end of each month or year, and we charge the same payment method again, until you cancel.
You can switch plans in your account. Moving from monthly to annual starts a new yearly period straight away and charges the annual price less the unused part of your current month. Moving from annual to monthly takes effect when your paid year ends.
Price changes
We may change the price of Kapture Pro. We will email you at least 30 days before a new price applies to your subscription, and it applies only from your next renewal after that notice. You can cancel before then and you will not pay the new price. If the law where you live gives you more rights, you keep them.
Cancelling and refunds
You can cancel at any time in your account at kaptapp.com/account (Manage billing), or by emailing us. Cancelling stops the next renewal: Kapture Pro stays on until the end of the period you have paid for, and we do not charge you again.
14-day refund: if you change your mind, email us within 14 days of the first payment of your first Kapture Pro subscription and we will refund that payment in full and end the subscription. You do not need to give a reason. This refund is in addition to your statutory rights as a consumer.
These terms do not affect your statutory rights. After those 14 days, payments are not refunded for part-used periods, unless the law requires it, for example if Kapture Pro is faulty.
If a payment fails
If a renewal payment fails, Kapture Pro stays on for 3 days while Stripe tries the payment again and emails you. Update your payment method in your account. If the payment has still not gone through after 3 days, Kapture Pro pauses until it does. If every retry fails, the subscription ends.
Payment disputes
Please contact us before disputing a payment with your bank. We can usually sort out a problem faster, including with a refund. While a dispute or chargeback about a Kapture Pro payment is open, we may pause Kapture Pro on your account until it is resolved, because the payment for it is in question. If the dispute is withdrawn or closed in our favour, Kapture Pro comes back automatically. If the payment is reversed, that subscription ends, and you can subscribe again at any time. Nothing in this section limits your rights as a consumer, including your right to ask your bank to reverse a payment.
Your computers
One subscription covers up to 2 computers at a time. To use Kapture Pro on another computer, deactivate one in your account. Kapture Pro checks your subscription online at least once every 7 days and keeps working offline in between.
We may suspend or end Kapture Pro for someone who breaks these terms only where we have reasonable grounds, for example sharing a subscription beyond 2 computers or interfering with its licence checks. Unless the law, security or the nature of the breach prevents it, we will tell you first and give you a chance to put it right. This does not affect your rights as a consumer.
When Kapture Pro ends
Whether your trial or subscription ends, you cancel, or a payment fails, your access to Kapture Pro ends. Your screenshots stay on your computer as ordinary files, unchanged, and you can still open them without Kapture Pro. If you uninstall Kapture Pro and choose to remove its app data, your tags, notes, Collections and settings are deleted, but your screenshots are not.
合理使用 Kapture
请勿滥用我们的网站或服务，请勿干扰它们或干扰他人对它们的使用，也请勿试图规避任何限制或安全措施。如果你的此类行为情节严重或屡次发生，我们可能会暂停或关闭你的账户。除非法律、安全原因或滥用行为的性质不允许，我们会事先通知你。
我们对你的责任
对于因我们违反本条款或未尽合理的谨慎和技能而给你造成的可预见损失，我们承担责任。对于不可预见的损失，我们不承担责任。
在法律不允许排除或限制责任的情况下，本条款的任何内容均不排除或限制我们的责任，包括因我们的过失导致的死亡或人身伤害、欺诈，以及你作为消费者的法定权利。
如果你将 Kapture 用于商业用途，我们不对你的利润损失、业务损失或商业机会损失承担责任。
Kapture 会将文件保存到你自己的电脑上。请为重要文件做好备份。
投诉
如有任何不满意之处，请给我们发送邮件。我们会在 5 个工作日内确认收到投诉，并力求在 30 天内解决。我们目前不使用替代性争议解决机制。Citizens Advice (UK) 或你当地的消费者组织可以告诉你有哪些选择。
本条款的变更
我们可能会更新本条款，例如在我们更改 Kapture Pro 或法律发生变化时；更新时，我们会修改页面顶部的日期。如果某项变更对你的账户有重大影响，我们会在变更生效前至少 30 天通过电子邮件通知你。
适用法律与管辖法院
本条款受英格兰和威尔士法律管辖。如果你居住在苏格兰或北爱尔兰，也可以在当地法院提起诉讼。如果你居住在欧盟，你仍受你所在国家强制性消费者保护法律的保护，并可以在该国法院提起诉讼。